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Where to go for help depends on how you use Lightdash.

Get help

Open-source and community users — ask in #help in the Lightdash Community Slack. The team and the wider community answer questions there. Customers — reach the team through your dedicated support Slack channel, or click the help bubble (the question mark icon in the top navigation) to send a message from inside the app. For browser-side problems, capture a HAR file and share it with the team so they can debug the request with you.

Report a bug or request a feature

Open an issue on GitHub for bugs and feature requests. Product feedback is welcome there too, or through the channels above.

Billing and invoices

Organization admins can email support@lightdash.com for a link to their billing invoices.

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